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Our COVID-19 Response

The Health & Well Being of our Guests & Staff is our Highest Priority

Updated July 6th, 2020

 

Scheduled commercial flights resumed to the island on July 12th and Coconut Court Beach Hotel will reopen on 1st September 2020 pending changing travel restrictions and bans. The Government of Barbados has also introduced a robust set of protocols for anyone arriving into the country. These may be revised as the situation evolves. We encourage you to please follow us on social media, read our newsletters and check this website for the most up-to-date information

 

• Visitors from UK, Canada and USA will be required to take a Covid-19 test, 72 hours prior to departure from an accredited laboratory (ISO, CAP or UKAS equivalent). Travellers from within the Caribbean will have up to one week before departure for Barbados to take their tests. Travellers must also complete an updated Embarkation/Disembarkation (ED) Card which will be made available online. Once all required steps are completed and supporting documents uploaded, travellers will receive a bar code via email.

 

• On arrival in Barbados, travellers will be required to present evidence of a negative result of a PCR COVID-19 test and the bar code to clear immigration. At the airport, other general public health protocols remain in place including wearing face masks, physical distancing of at least three feet and temperature checks. Travellers without a documented negative PCR test result from an accredited or recognised laboratory will be required to take a test upon arrival and will be expected to isolate pending receiving results the following morning. If a traveller tests positive for COVID-19, they will be placed in isolation courtesy of the Government of Barbados where they will receive excellent care from the island’s Ministry of Health and Wellness.

 

We want you to know that, at Coconut Court Beach Hotel we take the health and safety of our guests and staff seriously so while you are away, we are working tirelessly to implement extensive new health and safety protocols to our operation. Some of our new protocols include:

 

Temperature Checks: Required for all arriving guests. All staff will receive temperature and symptom checks before the start of each shift and periodically throughout the day

 

Personal Protective Equipment (PPE): All staff will wear cloth face masks and/or face shields and other PPE as required while on duty.  Guests are encouraged to wear face masks when in proximity to other persons in hotel public areas. i.e. when unable to fully physically distance from others. 

 

Physical Distancing: Along with the sanitary measures in place across the property, new social distance guidelines will be introduced and adhered to in our hotel lobby, activities lounge, restaurants, bars, and beach areas. Public seating areas will also be reconfigured to accommodate physical distancing where neccessary.

 

Cleaning & Sanitizing Protocols: Throughout the property, enhanced cleaning and sanitizing processes will be conducted with approved multi surface cleaners, disinfectants and equipment. Team members will be trained on the proper use of these chemicals and equipment to ensure effective cleaning. These protocols will include:

 

Guest Rooms: The use of stringent cleaning protocols using hospital-grade disinfectants, and deep cleaning methods to clean rooms post departure, pre-arrival, and during stays, with particular attention paid to high-touch items.

 

Public Areas: Sanitizer stations will be strategically located throughout the hotel. There will be increased cleaning and sanitizing of high contact items within public areas, for example, credit card machines, lounge chairs and restaurant furnishings. Areas such as the public bathrooms, and high-touch surfaces will be cleaned and sanitized on a scheduled basis throughout the day.

 

Non-Guest Areas: Increased cleaning and sanitization of staff lunch rooms, staff bathrooms and administrative offices. etc. 

 

Safety Signage: Signs will be prominently displayed throughout the property, to sensitize guests and team members on the health and safety best practices. Guests and team members will be encouraged to read and adhere to these practices. 

 

COVID-19 Training: At Coconut Court Beach Hotel, we have long been aware of the importance of cleanliness and safety. All team members will receive thorough training on the new Covid-19 cleaning and safety protocols. This training will be ongoing.