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Beach Arial

Rates & Policies

COCONUT COURT BEACH IS AN APPROVED SATELLITE HOTEL!

 

HOTEL OWNERSHIP 

Coconut Court Beach Hotel is an independent, locally owned hotel and is not affiliated with any other hotel or hotel group. It has been owned and operated by the Blades family since 1975.  At Coconut Court Beach Hotel we strive to maintain consistently high service standards within beautiful, clean and safe surroundings. 

 

HOW TO MAKE A RESERVATION 

Guests can find our latest and best offers on this website. However, if you would like to speak to a member of our team directly then please contact us to enquire about availability or to make your reservation 

Email: reservations@coconut-court.com 

Tel: +1 246-427-1655 or Toll Free UK 0808-238-0051 or Toll Free USA & Canada 1-888-506-0448 

 

CANCELLATION WAIVED FOR 2020 HOLIDAYS  (5th September to 23rd December 2020)

One (1) night deposit is required to confirm your booking. Your deposit is refundable (less 5% credit card processing fee) up to 24 hours prior to scheduled arrival up to 23rd December 2020. We hope you will maintain your reservation or book your next stay knowing you are free of penalties to cancel when doing so. Please contact a member of our team for further information.

 

NEW CANCELLATION POLICY FOR WINTER HOLIDAYS  (24th December 2020 to 15th April 2021)

Three (3) night deposit is required to confirm your booking. Your deposit is refundable (less 5% credit card processing fee) up to seven (7) days prior to scheduled arrival date. If your booking is cancelled less than seven (7) days prior to scheduled arrival then a three (3) night  penalty will be imposed. Three (3) night penalty will be imposed for any "no shows" of a confirmed reservation.

 

ADVANCED CHECK-IN 

All guests are kindly requested to complete the Advanced Check-In form on the homepage of this website, prior to arrival. Please note that your passport number and payment method will be required to complete the check-in procedure upon arrival at the hotel. Registered guests please collect guest room key card(s) from the Front Desk also. Thank you very much for helping us to observe improved health and safety protocols. 

 

NEW COVID-19 HEALTH & SAFETY PROTOCOLS

At Coconut Court Beach Hotel, we have long been aware of the importance of cleanliness and safety for both our loyal guests and our valued team members. Our new Covid-19 safety protocols are being developed within Centre of Disease Control guidelines and World Health Organization recommendations. Every aspect of our operation has been revisited and revised to ensure that our guests can enjoy their holiday with peace of mind, from arrival to departure. We have launched new initiatives using hospital-grade disinfectants, and deep cleaning methods to sanitize our guest rooms for each arrival. Advanced hygiene practices have been implemented in all public areas of the hotel with particular emphasis being given to all hard surfaces. New social distance guidelines have been introduced and adhered to in our hotel lobby, activities lounge, restaurants, bars, and beach areas. Our team members are required to wear cloth masks and/or face shields while on duty and have temperature checks before beginning work each day. It is our hope that with the implementation of these new health and safety protocols our guests can enjoy their holiday with confidence and peace of mind. 

 

CASHLESS HOTEL 

Effective June 1st, 2020 no cash will be accepted at any of our hotel restaurant and bar facilities. The Front Desk will continue to facilitate accomodation payments, security deposits and foreign currency exchange. Our guests can easily manage their accounts by signing charges to their guest room or paying by credit card. Major credit cards (Visa and MasterCard) are accepted. The closest ATM machines are located at the Courtyard Marriott Hotel, and Lanterns Mall if needed. 

 

PAYMENT METHODS 

For prepaid reservations, guests need to pay in advance either by a valid credit card or by bank transfer. Please note that the credit card used to make the booking and pay any deposits must be presented at the time of check-in with proof of ID (both photographic and signature).The hotel reserves all rights to refuse the access of the room to any guests who are not able to show us the credit card he used for his prepaid reservation or if we did not receive the authorization before his arrival. For non-prepaid reservations, upon arrival, please settle your account by paying with a credit card only. Coconut Court Beach Hotel accepts Visa, MasterCard.  Please note that all local transactions are completed in Barbados dollars. Effective June 1st, 2020 cash will only be avialable at the Front Desk. No cash will be accepted at the restaurant and bar facilities. 

 

ROOM RATES 

Room rates are in US dollars and are subject to 10% Value Added Tax (VAT) 

Room rates are subject to an additional Mandatory Room Levy of US$9.65 per room, per night 

Room rates are per room, per night based on one or two persons sharing the room 

One child aged 4-12 years is free when sharing the room with two adults

Extra fees apply for additional guests sharing the room aged 13 years or older 

Staff gratuities are not included and are at guest discretion  

Charges made by overseas credit cards are taken in US dollars 

Local Credit cards are taken in BB dollars at the prevailing rate of exchange 

 

FREE ADDED VALUE  

FREE hot breakfast daily (direct bookings only) 

 

IMPORTANT NOTICE

Dear Friends, we have always tried our best to offer thoughtful, convenient service and good value for money to all of our customers. For the past several years we have been providing free airport transfers, a free shopping shuttle service to Bridgetown and a complimentary bottle of Pirate Punch in all guest rooms on arrival. Unfortunately, present times dictate that we make some necessary changes to the way that we operate our business and sadly, we are no longer able to include these free services for our guests. That means that there will be no more free airport transfers, shopping shuttle or bottle of Pirate Punch provided for any guests booked to arrive after September 22nd, 2020. This policy will apply for all guests, whether booked directly or via a tour operator. We are truly sorry but hope that everyone will understand and appreciate our reasons for making these changes.

 

MEAL PACKAGES  

Coconut Court Beach Hotel is not an all-inclusive resort. However, we do have outstanding value dining options including Hot Breakfast, Half Board, and Full Board meal packages. Guests that book the Half Board or Full Board meal packages will be able to dine-around at Cocos Beachside Restaurant & Bar, Jakes Island Grille and Captain Charlie's Beach Bar. Please note that meal package prices are only valid when purchased in advance. Guests who book with a tour operator may add on a meal package of their chocie directly with the hotel. Prices are per adult and per child (aged 4-12 years) per day, infants are free. Children aged 4-12 years receive reduced meal package rates. Meal packages must be added to all guests on your booking and for the full duration of your stay. Please telephone or email us for prices ~ we frequently offer discounts and/or include free drinks with our packages. 

 

CHILD POLICY

One child aged 12 years and under is free when sharing a room with one or two adults

Complimentary cots will be supplied for infants

Extra person charge is applicable for guests aged 13 years and older 

We are unable to place extra beds in guest room (queen size pull-out sofa)

Additional mandatory supplement for all children aged 4-12 years on 31-December

 

MANDATORY ROOM LEVY 

The government of Barbados require payment of a Mandatory Room Levy of US$9.65 per room, per night. This additional charge is payable in full by the guest on arrival at the hotel either in cash or by credit card (Visa or MasterCard only).  

 

PRODUCT DEVELOPMENT LEVY 

There is a 2.5% Product Development Levy on Direct Tourism Services. This applies to our Food and Beverage Operations (Cocos, Jakes & Captain Charlie’s) and will be added to each guest check. This levy is also applicable for Meal packages and it will be added to guest folio account. These mandatory Levies are not included in the room rates. 

 

TOURISM FUND

Please note an optional donation to the Tourism Fund of Barbados will be applied to your account of US$1 per day which allows our guests to "give back" to the island in a direct and meaningful way. This donation is at the discretion of the guest and can be accepted or declined at check out. For more information on the tourism fund please visit the Barbados Hotel and Tourism Association (BHTA) website.

 

ACCOMMODATION DEPOSIT & CANCELLATION POLICIES 2020 & 2021 

Please note, a cancellation is only confirmed on receipt of cancellation number. A cancellation must be confirmed in writing by sending an email to reservations@coconut-court.com. A verbal cancellation is not final. Further details are with your booking.

For stays between 5th September and 23rd December 2020:  One (1) night deposit is required to confirm your booking. Your deposit is refundable (less 5% credit card processing fee) up to 24 hours prior to scheduled arrival up to 23rd December 2020. We hope you will maintain your reservation or book your next stay knowing you are free of penalties to cancel when doing so. Please contact a member of our team for further information.

For stays between 24th December 2020 and 15th April 2021:  Three (3) night deposit is required to confirm your booking. Your deposit is refundable (less 5% credit card processing fee) up to seven (7) days prior to scheduled arrival date. If your booking is cancelled less than seven (7) days prior to scheduled arrival then a three (3) night  penalty will be imposed. Three (3) night penalty will be imposed for any "no shows" of a confirmed reservation.

For stays between 16th April and 23rd December 2021: One (1) night deposit is required to confirm your booking. Your deposit is refundable (less 5% credit card processing fee) up to 24 hours prior to scheduled arrival. If your booking is cancelled less than 24 hours prior to scheduled arrival then a one (1) night penalty will be imposed. One (1) night penalty will also be imposed for "no shows" of a confirmed reservation. 

Extended Stays: A seven (7) night room rate charge will be imposed in cases of "No Shows" or cancellations received within twenty one (21) days of scheduled arrival date.

 

NON-REFUNDABLE DEPOSIT POLICY

Please note that this rate plan is not currently available. If a guest has booked a non-refundable rate then full payment is required in order to secure your reservation, and this payment is non-refundable, non-modifiable and non-transferable. For guests that have booked via a third party travel agent or tour operator, please contact them directly to confirm their deposit policies.

 

EARLY CHECK-OUT POLICY 

If a guest chooses to check-out from the hotel early, the refund will be based on the total stayed room nights plus 3 used nights. The balance of the reservation will be refunded to the guest, if the reservation was made directly with the hotel. If the booking was made via a thrird party then the refund will be processed through the tour operator. If a guest has made a non-refundable reservation, there will be no refund permitted for early check-outs. 

 

WEATHER & TRAVEL DELAYS

In the event of official airline delays or cancellations for whatever reason that might result in guest arrival a day or more later than planned, Coconut Court Beah Hotel will offer a voucher for the value of the nights rate towards an extended or future stay. In the event of an official severe weather system warning issued for the island of Barbados resulting in closed airports or cancelled flights, Coconut Court Beach Hotel will waive the cancellation penalty and provide a voucher for the value of the full deposit paid towards a future stay. All vouchers for future stays are valid for one year from the original booking date. Guests are advised to have comprehensive travel insurance in place for such unexpected circumstances.

 

CHECK-IN 

Hotel check-in time is any time after 4pm local time. In the interests of security and the prevention of fraud, we will ask you to confirm your identity by providing your passport upon check-in. Guests will be required to present a credit card on arrival at the hotel. Should you need to confirm an earlier arrival time than the hotel standard check-in time, please contact the hotel directly in advance. If you plan to arrive earlier that the hotel’s check-in time and to want to be sure you will get your room, then we suggest you to booked also the night before. All guests are kindly requested to complete the Advanced Check-In form on the homepage of this website, prior to arrival. Please note that your passport number and payment method will be required to complete the check-in procedure upon arrival at the hotel. Registered guests please collect guest room key card(s) from the Front Desk also. Thank you very much for helping us to observe improved health and safety protocols. 

 

CHECK-OUT 

Check-out time is 12noon local time. If you require a later check-out, please contact the Front Desk before 11am on the day of departure and we will do our best to accommodate your request. We cannot guarantee that it will be possible. A charge may be applied depending on availability. Any delay to checked-out will result an extra night being added to the final bill. A complimentary hospitality room is available for guests requiring shower and changing facilities after check-out. Please reserve a time slot for this service at Front Desk before 11am on the day of departure. 

 

FREE HOT BREAKFAST DAILY  

Free hot breakfast is always included for those guests that book directly with Coconut Court Beach Hotel. (Email, website or telephone). Maximum of two adults and one child aged 12 years and under per room. Free breakfast features cooked-to-order eggs, omletes, bacon, sausages, pastries, cereals, fresh fruit , coffee, tea and more.

 

WIRELESS INTERNET ACCESS 

Complimentary wireless internet service is available in all guest rooms and throughout the hotel public areas. The Deluxe Ocean Front Rooms are equipped with Smart TV’s to stream movies from personal devices. Two hard-wired computers with printers are also provided in the hotel lobby. Please ask the Front Desk for login and password information.  

 

GUEST HOSPITALITY ROOM 

A Free air conditioned hospitality room is provided for guests that would like to shower and get ready for late flights home after check out. Guests are provided with towels and toiletries. Guests that would like to utilize this service are asked to reserve a time slot at the Front Desk. 

 

TRAVEL INSURANCE

We highly recommend all guests protect themselves from losses due to last minute cancellations or no-shows. Barbados has no last minute walk-in business that would allow rooms to be resold so as a small, family owned business we are unable to be flexible with policies. Cancellations, in some cases may incur a 100% penalty. Please read our policy carefully and consider contacting your insurance agent for travel insurance. Travel insurance options for your research: World Nomads, Allianz Travel Insurance, InsureMyTrip and Travelex.

 

MINIMUM NIGHT STAY

During peak periods, a minimum night stay of five (5) or seven (7) nights may be required. Our staff will confirm if there is a minimum night stay applicable for your preferred travel dates. 

 

GUEST INCIDENTAL & SECURITY DEPOSIT 

Guests are required to present a credit card at the time of arrival where a pre-authorization for a security deposit will be processed in the amount of US$50 per day. This will activate signing privileges throughout the hotel. Please note that this deposit is mandatory and can be authorised either by credit card (preferred) or paid by cash. Any unused cash deposit amount will be refunded in Barbados dollars on departure. Cash is not accepted at any of the hotel restaurant and bar facilities. 

 

GROUP BOOKINGS  

All group reservations are subject to an extended cancellation policy, subject to the specific group size and dates reserved. An agreement of which will be made on confirmation of reservation. A rooming list is required to be sent to our reservations team reservations@coconut-court.com at least 14 days prior to arrival. Accommodation, food & beverage and other incidentals are subject to be settled as per contractual agreement, specific to the group. All charges not settled by the guests upon departure will be charged to the guaranteed credit card. 

 

BEACH TOWELS 

Beach towels are provided free of charge to all guests on arrival but are subject to a US$3.00 exchange fee thereafter. Beach towels can be exchanged in the Coco Express shop located in the hotel lobby. *Please note that this fee may change without notice.

 

MINIMUM AGE REQUIREMENT 

A guest must be aged 18 years and older to occupy a guest room alone. A valid photo ID must be presented at the time of check in for age verification. Guests must be 18 years of age to consume alcohol at any of the dining and bar outlets at Coconut Court Beach Hotel. 

 

REGISTERED GUESTS POLICY 

Please note that we only allow guests who are listed on the reservation access to the room. This policy is for the safety and security of all of our hotel guests. Should you wish to add any name(s), kindly inform the Front Desk in advance. 

 

NO-SMOKING POLICY 

Smoking cigarettes and e-cigarettes is only permitted in limited designated areas. Smoking is not permitted in guest rooms, on balconies and patios or in public areas such as the Cocos, Jakes or Captain Charlie's. Smoking of cigars and pipes are not permitted anywhere on property. This policy aligns with our environmental practices and offers a healthy environment for all of our guests. Any guests found to be smoking in their guest room and/or room balcony will be charged a non-negotiable cleaning fee of US$500. 

 

IMPORTANT TO REMEMBER 

Coconut Court is not equipped with an elevator. As a result we cannot recommend our hotel for guests that require wheelchair assistance. Please request a low or high floor at time of booking based on your physical capabilities. We do not have bathtubs in any guest rooms. 

 

IMPORTANT TO REMEMBER 

The One & Two Bedroom Apartments are located on the landside of the hotel complex in our Annex, directly across the street from the main hotel buildings. These apartments do not have any views of the ocean; they are island view only. Please refer to the full amenities listed for each room type on this website.  These fully self-catering apartments are perfect for extended stays and we offer very competitive rates for stays of 28 days or longer. Guests staying in the Annex enjoy full use of hotel facilities including use of the swimming pool, free beach lounges, entertainment, 24 hour security and housekeeping services. 

 

OUR GUEST ROOMS 

The images of our rooms and facilities on our website are for illustrative purposes only. Each part of Coconut Court Beach Hotel is slightly different and your room or the facilities you use during your stay may vary slightly from those images.  

 

GUEST REQUESTS  

Coconut Court Beach Hotel will make every effort to honour special requests (such as a specific floor or room number etc.) upon arrival. However the availability of these items cannot be guaranteed in advance. Your reservation is for a particular type of room and, whilst we will try to accommodate specific room requests, unfortunately we cannot guarantee that you will be able to stay in a specific room during your stay. 

 

SEND A GIFT

To give an activity as a present to an arriving guest, or to send another type of gift to an arriving guest, such as a romantic dinner, flowers or wine, please contact our Reservations office team and we will be happy to make all of the arrangments for you. 

 

VALUABLES 

We provide an electronic safe in each room for the storage of personal items and all reasonable efforts are made to provide a secure hotel environment. Nevertheless, the risk of theft, damage or loss of our guests’ personal possessions cannot be eliminated entirely. If you travel with valuables, please use the complimentary electronic safe in your guest room. Coconut Court Beach Hotel is not responsible for any lost or stolen items 

 

ACCIDENTS 

Guests must report any accident or injury they or their guests may have whilst on the hotel premises immediately to a member of management and in any event, within 24 hours of the incident. This information is needed in order to comply with health and safety obligations and for insurance purposes. 

 

INAPPROPIATE BEHAVIOUR 

We kindly ask that you respect our other guests and refrain from any improper, violent or abusive behaviour and any illegal conduct at all times during your stay. We reserve the right to eject you from the hotel premises and cancel the remainder of your stay in the event that you fail to respect this policy. 

 

DAMAGE 

We kindly ask that all guests respect Coconut Court Beach Hotel rooms and facilities. In the event that there is any damage to the room(s) during your stay or if any items are missing from your room(s) upon your departure, we reserve the right to charge the card you have used to secure your booking a reasonable fee in respect of such damage and/or missing items. 

 

NEW YEARS EVE DINNER & DANCE  

Every year, on December 31st, Coconut Court Beach Hotel hosts a gala event for all in-house guests. All in-house guests are invited to enjoy the evening complete with a sumptuous dinner, complementary drinks, live entertainment and party favours from 7pm until 1am. Free drinks include house wine by the glass, rum punch, beer, assorted house spirits, assorted sodas and juice. Drinks not included are bottled wine, sparkling wine, champagne, cocktails, premium liquors and mineral water. No gratuities are included (at guest discretion) 

 

BARBADOS INFORMATION

English is the offical language of the island 

The official currency of Barbados is the Barbadian dollar

US dollars are accepted in all stores and restaurants on island (1BB dollar = 1.95-1.98US dollars)

Standard voltage for sockets and power plugs is 110volts

Cars drive on the left side of the road. Vehicles are right-had drive

Temperatures typically range between 80-86 degrees Farenheight (27-30 degrees Celsius) year round